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Shipping policy

Welcome to creatediydesign.com. creatediydesign.com shower curtain is a shower curtain e-commerce store.

This policy is applicable to USA orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store you accept the policies contained herein.

SHIPPING COSTS

Free shipping all order.

TRANSIT, HANDLING, ORDER CUT-OFF TIME

Handling time: 1 – 2 Business days (Monday to Friday)

Transit time: 5 –10 Business days (Monday to Friday)

Order cutoff time will be 5:00 p.m. (GMT-08:00) Pacific Standard Time (Los Angeles).

TRACKING

How to track my order?

After processing the order, you can contact us at,info@creatediydesign.com. or call us at +1 567-263-2890.  We will inform you that the order has been sent out.

CHANGE OF ADDRESS

Once the package is en route, we are unable to modify the delivery address. If you need to modify the location where your product will be delivered, please contact us at info@creatediydesign.com or call +1 567-263-2890 within 24 hours of making your order.

Cancellations

If you change your mind before receiving your purchase, we may accept cancellations at any time before the product is sent. If your purchase has already been sent, please see our refund policy.

Parcels Damaged In Transit

If you discover that a shipment has been damaged in transit, please reject the item from the courier and contact our customer care. If the item was delivered while you were not there, please contact customer care to discuss the next steps.

Delivery Terms

We use UPS to deliver the products.

Have any restocking fees? 

No, we don’t have any restocking FEE.

Tax:

We do not impose any taxes. All taxes are already included in the product price.

If you have any questions, suggestions, or complaints, please contact us at the address given below: 

Support:24/7

Email: info@creatediydesign.com
Phone: +1 567-263-2890
Address: 7001 Barrie StDearborn, MI 48126, USA