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Refund policy

Return 

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items:

– Gift cards

– Downloadable software products

– Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable):

– Book with obvious signs of use

– Any item not in its original condition is damaged or missing parts for reasons not due to our error

– Any item that is returned more than 30 days after delivery

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

 

WAY OF EXCHANGE PRODUCT & RETURNABLE ITEMS CONDITION: 

when you will get your product if you mind that you need to exchange your product then you can contact us at, info@creatediydesign.com or call us at,+1 567-263-2890. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package through which you can send back your product properly to us. we hope we will assist you all-time with a return of your product. we will provide you to exchange your product and also give you the right product for your demand.

 

Items that can be returned/refunded within 30 days of receiving must follow the criteria below:

  1. Items are in the original packing with tags
  2. Items are in brand new condition: unwashed, unworn, unused, and unaltered.
  3. Faulty items damaged/broken, or soiled upon arrival.
  4. Items received in the incorrect size/color.

 

Refusing delivery:

If you refuse to accept delivery of all or part of your order (where the products or packaging do not appear to be damaged or defective) any fees and charges incurred by the retailer due to a package being refused may be deducted from your merchandise refund. The same will apply if the tracking states that delivery has been attempted and the item is awaiting collection from a postal depot, and that item is not collected and returned to the sender.

 

 Restocking fee?

-No restocking fee

 

How much will customers pay for return shipping?

No cost for return shipping.

 

For customer remorse fee?

-No cost for customers remorse fee. 

 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

REFUNDS

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.

 

LATE OR MISSING REFUNDS 

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

if you have questions,please contact us by mail using the details provided below:

 

Support:24/7

Email: info@creatediydesign.com
Phone: +1 567-263-2890
Address: 7001 Barrie StDearborn, MI 48126, USA